Betting Rules

These Betting Rules explain the general conditions that apply when you place a bet through Rollino Casino. Please read them together with the website’s general terms, privacy information and responsible gambling guidance before using any betting service. Rules shown for a particular market, game, payment method or promotion may also apply.

Rollino Casino operates under licence OGL/2024/112/0974 issued by the Curaçao Gaming Authority. The site uses SSL encryption and independent RNG auditing by eCOGRA to protect player data and game fairness.

1. General betting conditions

By opening an account or placing a bet, you confirm that you have read and understood the applicable rules. These rules apply to bets submitted through Rollino Casino where betting services are made available to you. You are responsible for checking that betting is lawful for you to access and use from your location. If you are in Australia, you should only use gambling services that are lawfully available to you and comply with all applicable Australian laws and requirements.

You must be of the minimum legal gambling age that applies in your location. You must also provide accurate, current and complete information when registering and whenever information is requested for account verification. An account must be used only by the person to whom it belongs. You must keep your login details secure and must not allow another person to place bets through your account.

Rollino Casino may carry out identity, age, payment method, source of funds or other checks where required by law, internal controls or a third-party service provider. An account, transaction or bet may be restricted while checks are being completed. If requested information is not provided, or if information cannot be verified, access to betting services may be refused, suspended or closed in accordance with the applicable terms.

Only one personal account should be used unless the website expressly allows otherwise.
You must not use an account for another person or permit another person to use yours.
You must not place bets using funds that you are not authorised to use.
You must not attempt to bypass account, location, age, payment or responsible gambling controls.
You must not use the service for unlawful activity, fraud, money laundering or any other prohibited purpose.
You must not use software, devices or methods designed to interfere with the website or obtain an unfair advantage.
You should tell the website’s support team promptly if you believe that your account has been accessed by someone else.

Rollino Casino may correct obvious errors, refuse a bet, suspend a market or review activity where there is a technical issue, pricing error, suspected misuse or other reasonable concern. Any action taken will be handled under the applicable site terms and relevant legal obligations. These rules do not remove any rights or protections that apply to you under mandatory law.

2. Placing and confirming a bet

Before submitting a bet, check the selected event, game, market, outcome, stake, odds and any other information shown on the bet slip. A bet is not placed merely because selections have been added to a bet slip. It is submitted only after you confirm the required details and the platform accepts the transaction.

A bet is generally considered accepted when a confirmation is displayed in your account or when the bet appears in your betting history. A message that a request is being processed does not necessarily mean that the bet has been accepted. You should check your account history rather than relying only on a screen, message or notification.

Information to check before confirming

The name and type of the event, game or market.
The selected outcome or combination of outcomes.
The stake and the currency used for the transaction.
The odds, price or return information displayed at the time of submission.
Any minimum or maximum stake, market condition or special rule shown on the website.
Whether the bet is single, combined, live, pre-event or subject to another bet type.
Any warning, confirmation message or change to the displayed price.

You are responsible for reviewing a bet before confirming it. Once accepted, a bet normally cannot be changed or cancelled unless a specific feature or rule allows this. Where a cancellation or cash-out option is shown, it may be subject to availability, timing, technical conditions and any limits displayed at the time. The availability of such a feature is not a guarantee that it will remain available until the bet is settled.

If the odds or other bet details change while you are submitting a bet, the platform may ask you to confirm the updated details. If you do not accept the updated details, the bet may not be placed. Live betting can be delayed because information is received and processed at different times. A market may be suspended or a price may change without notice before acceptance.

You should keep records of accepted bets, including the bet reference, selections, stake and displayed odds where available. The account betting history is the primary record of activity. If your records appear different from the account history, the matter may be reviewed using platform records, transaction data and other relevant information.

A bet should not be submitted if you are unsure about the market, selection, stake or applicable conditions. If information on the bet slip is unclear, review the relevant market rules before confirming. Placing a bet indicates that you have had an opportunity to review the information displayed at the time.

3. Odds, markets and settlement

Odds and market information are provided for the purpose of placing a bet and may change until a bet is accepted. The odds that apply to an accepted bet are normally the odds recorded with that bet, subject to correction of a clear error or the specific rules for the relevant market. Displayed returns are not a guarantee that a bet will win.

Each market may have its own settlement method. Settlement can depend on the official result, a published result source, the completion or abandonment of an event, the rules of the relevant competition, or the way a game is recorded by the platform. Where a market rule is displayed, that rule takes priority for determining how the market is settled.

Common settlement principles

Bets are settled using the result or outcome specified by the applicable market rules.
A market may be void if the required event does not take place, does not meet the stated conditions or cannot be settled reliably.
If an event is postponed, abandoned, interrupted or changed, the market may be settled, voided or rescheduled according to its rules.
Selections that are not valid for a particular market may be treated as void or may be removed from a combination where the rules allow.
A result may be amended after initial settlement if the official result is corrected or a settlement error is identified.
A bet may be reviewed if there is a technical fault, obvious pricing error, manipulation or another event that affects the integrity of the market.
A pending result does not by itself indicate whether a bet has won or lost.

For combined or multi-selection bets, the result of each selection may affect the overall settlement. If one selection is void, the remaining selections may be settled under the rules for that bet type. The applicable bet slip, market description or betting rules should be checked before placing a combined bet because the treatment of void, cancelled or unresolved selections can differ.

Where a result is not immediately available, settlement may remain pending until the relevant information can be confirmed. A pending status does not mean that a bet has won or lost. You should not assume that an early result, unofficial report, score update or third-party statement is the final settlement result.

If a bet is settled incorrectly, Rollino Casino may correct the settlement and adjust the account balance in line with the correct result and applicable rules. If a balance has been credited in error, the amount may be reversed. If an amount has been deducted incorrectly, the account may be corrected after review.

Where a market is affected by a material error or an event that could compromise its integrity, the market may be suspended while the circumstances are reviewed. Any resulting voiding, correction or other action will be determined under the applicable market rules and site terms.

4. Payments, responsible use and disputes

Betting involves financial risk and outcomes are uncertain. You should only bet with money you can afford to lose and should never treat gambling as a way to solve financial problems. Set a personal budget before you begin, keep track of your activity and take a break if betting stops feeling enjoyable or controlled.

Do not chase losses or increase stakes to recover money.
Do not bet when you are upset, under the influence of alcohol or drugs, or making decisions impulsively.
Do not borrow money, use essential household funds or use credit that you cannot comfortably repay.
Use available deposit, spending, time-out or self-exclusion tools where they are offered.
Do not allow another person to place bets through your account.
Ask for support from an appropriate gambling help service if you are concerned about your gambling.
Consider taking a break if you are spending more time or money gambling than intended.

Deposits and withdrawals may be subject to account verification, payment-provider rules, security checks and applicable legal requirements. You must use a payment method that belongs to you or that you are authorised to use. Rollino Casino may delay, reject or review a transaction if the payment method cannot be verified, if the transaction appears unusual or if further information is required.

A balance may include deposited funds, pending amounts, unsettled bets or promotional amounts where a promotion has been expressly offered. The relevant terms should be checked before you use any promotional credit or withdraw funds connected with a promotion. Nothing in these Betting Rules changes the separate terms that apply to a specific offer, payment method or account feature.

Questions, errors and complaints

If you believe a bet has been accepted incorrectly, settled incorrectly, duplicated or affected by a technical problem, review your betting history and raise the issue through the support channel provided on the website. Include the relevant bet reference, date, market, stake and a clear description of the concern. Do not send passwords, full payment details or other sensitive information unless a secure verification process specifically requests it.

A review may require information from the platform, payment providers, official result sources or technical records. The outcome may include confirmation of the original settlement, correction of an error, cancellation of an affected bet or another remedy permitted under the applicable terms. You may be asked to provide further information so that the issue can be assessed accurately.

These rules may be updated from time to time to reflect changes to the service, legal requirements or operating procedures. The version displayed on the website at the relevant time will generally apply, subject to any mandatory rights you have under Australian law. You should review the current version before placing a new bet.

If you do not understand a rule, market condition or transaction detail, do not place the bet until you have obtained clarification through the available website support process. By taking time to understand the rules and setting reasonable limits, you can make more informed decisions about whether betting is suitable for you.