Terms & Conditions

These Terms & Conditions explain the rules that apply to your use of Rollino Casino, including account access, gaming, payments, promotions, responsible gambling and website use. Please read them carefully before registering or using any service. By accessing the website or opening an account, you acknowledge that you have read, understood and agreed to these terms.

Rollino Casino operates under licence OGL/2024/112/0974 issued by the Curaçao Gaming Authority. The site uses SSL encryption and independent RNG auditing by eCOGRA to protect player data and game fairness.

1. General terms and acceptance

These Terms & Conditions form a legal agreement between you and Rollino Casino in relation to your use of the website, account facilities, games and other services made available through the platform. They apply to all visitors, registered players and other users. Additional rules may apply to particular games, promotions, payment methods or features. Where additional rules apply, they will form part of these terms and should be read before you use the relevant service.

By visiting the website, registering an account, depositing funds, placing a bet or otherwise using a service, you confirm that you accept these terms. If you do not agree with any part of them, you must not use the website or its services. You are responsible for checking the current version of the terms whenever you use the platform. Rollino Casino may update these terms from time to time to reflect changes to services, technology, law, regulatory expectations or business practices. Updated terms will apply from the date they are published, unless a different effective date is stated.

Eligibility and lawful use

You must be at least 18 years old to use real-money gambling services.
You must comply with all laws and requirements that apply to you in Australia and in the place from which you access the website.
You must not access or use the platform where online gambling is prohibited or restricted for you.
You must provide accurate information and must not use the service for an unlawful purpose.
You must not allow another person to use your account or use an account belonging to another person.

Rollino Casino may restrict, refuse or discontinue access where it reasonably considers that a user is ineligible, located in a restricted area, in breach of these terms, or creating a legal, security or operational risk. Access to the website does not guarantee that every game, feature or payment method will always be available.

2. Accounts, verification and security

You may need to create a personal account before using certain services. You are responsible for making sure that registration information is complete, current and accurate. If your details change, you should update them promptly through the available account tools or by following the relevant support process shown on the website. Information supplied during registration or verification must belong to you and must not be misleading.

Rollino Casino may carry out identity, age, location, payment and source-of-funds checks where appropriate. You may be asked to provide documents or other information before deposits, withdrawals or continued account access can be completed. These checks help protect players, prevent fraud, meet legal obligations and support the secure operation of the platform. If requested information is not provided, cannot be verified or appears inconsistent, access or transactions may be delayed, limited or refused.

Account responsibilities

Keep your username, password, authentication details and devices secure.
Do not share login details or permit anyone else to access your account.
Notify Rollino Casino as soon as possible if you suspect unauthorised access, unusual activity or a security problem.
Use only payment methods that are in your own name or that you are authorised to use.
Do not create multiple accounts unless expressly permitted through the platform's stated process.
Do not use scripts, bots, automated tools, software or other methods designed to interfere with the service or gain an unfair advantage.

You remain responsible for activity carried out through your account until Rollino Casino has been notified of a suspected compromise and has had a reasonable opportunity to act. We may suspend or close an account where we identify suspected fraud, collusion, misuse, money laundering, prohibited conduct, technical manipulation or a breach of these terms. Any action will be taken in accordance with applicable requirements and the information reasonably available at the time.

3. Games, bets, deposits and withdrawals

Games and bets must be made using the functions provided on the website. Before confirming a transaction, you should check the game, stake, selection and any other displayed details. A transaction may be treated as accepted only when it is recorded by the platform. If there is a disagreement about a transaction, the relevant account and system records will generally be used to review what occurred, subject to applicable rights and requirements.

The availability, rules, odds, outcomes and settlement of a game may vary according to the information displayed on the platform. You should read the specific game rules before playing. A game, bet or transaction may be cancelled, voided, corrected or reviewed where there is a technical fault, display error, system interruption, suspicious activity, mistake, unauthorised access or another circumstance that affects the integrity of the service. Where this occurs, the outcome will be handled consistently with the applicable game rules and legal requirements.

Financial transactions

Deposits and withdrawals are subject to the payment options, processing requirements and verification procedures shown on the website. You should use a payment method that is valid, authorised and registered to you. Rollino Casino may reject, reverse, hold or review a transaction where it is necessary for security, compliance, fraud prevention, technical or operational reasons. Your bank, card provider or payment service may apply its own fees, limits, terms or exchange rates.

You are responsible for ensuring that funds used for gambling are lawfully obtained and that you have sufficient funds before placing a bet. Gambling results are not guaranteed, and you should only spend money that you can afford to lose. Withdrawals may require account verification and may be returned to an eligible payment method in accordance with applicable procedures. If an amount is credited to your account in error, you must notify Rollino Casino and must not use that amount. Rollino Casino may correct an error or recover an amount paid in error where permitted by law.

Promotions and credits

Promotions, bonuses, rewards and promotional credits may be subject to separate terms. Those terms may include eligibility conditions, expiry dates, wagering or play requirements, game restrictions, account restrictions and withdrawal conditions. You should review the complete promotion rules before opting in or using an offer. Rollino Casino may withdraw or amend a promotion where permitted, including where there is suspected abuse, an obvious error, technical failure or a breach of the relevant promotional terms.

4. Responsible gambling and privacy

Gambling should be treated as entertainment, not as a way to earn money or solve financial problems. Set a budget before you play and avoid gambling with money needed for rent, bills, food or other essential expenses. Take regular breaks, do not chase losses and never gamble when you are upset, under the influence of alcohol or drugs, or under pressure from another person.

Use available deposit, spending, session or loss controls where offered.
Consider a break or account restriction if gambling is becoming difficult to manage.
Do not borrow money or sell possessions to fund gambling.
Talk to someone you trust if your gambling is affecting your finances, relationships, work or wellbeing.
Seek independent help from an appropriate Australian gambling support service if you are concerned about your gambling.

Rollino Casino may apply responsible gambling controls, including account limits, temporary breaks, self-exclusion or other restrictions. Requests to limit or close an account should be made using the account or support options available on the website. A self-exclusion or closure request may not cancel transactions that have already been accepted, and you must not attempt to avoid a restriction by opening or using another account.

Privacy and communications

Personal information is handled in accordance with the applicable privacy notice and privacy laws. Information may be collected and used to provide services, manage accounts, process transactions, verify identity and age, prevent fraud, maintain security, meet legal obligations and improve the platform. You should review the privacy information available on the website for details about collection, use, disclosure, storage and your available rights.

By creating an account, you may receive service messages about your account, transactions, security, changes to terms and other necessary operational matters. Marketing communications will be handled in accordance with applicable requirements and any available preferences or unsubscribe options. You are responsible for ensuring that the contact and notification settings linked to your account remain current.

5. Website conduct, liability and ending the agreement

The website and its content are provided for personal, lawful use. You must not copy, modify, distribute, reverse engineer, interfere with, overload or damage the platform. You must not introduce malicious code, attempt to bypass security, scrape data without permission, or use the website in a way that could affect other players. Intellectual property rights in the website, branding, software, text, images and other materials belong to Rollino Casino or the relevant rights holder and must not be used without permission.

The website may be unavailable from time to time because of maintenance, upgrades, telecommunications problems, third-party services, events outside reasonable control or other technical issues. Rollino Casino does not promise that the platform will always be uninterrupted, error-free, secure or available on every device. You are responsible for your internet connection, device, software and any charges imposed by your service provider.

To the extent permitted by law, Rollino Casino is not responsible for loss arising from your failure to follow these terms, inaccurate information supplied by you, unauthorised use of your account caused by your lack of care, interruptions outside reasonable control, or reliance on information that is incomplete or out of date. Nothing in these terms excludes, restricts or modifies any consumer guarantee, right or remedy that cannot lawfully be excluded, restricted or modified.

Suspension, closure and complaints

You may stop using the service and request account closure through the options available on the website. Rollino Casino may suspend, restrict or close an account where required for security, compliance, responsible gambling, operational or other legitimate reasons. Account closure does not remove obligations that arose before closure, including obligations relating to transactions, unlawful conduct, confidentiality, intellectual property or dispute resolution.

If you have a question, concern or complaint, please use the support or complaints process published on the website and provide enough information for the matter to be reviewed. Rollino Casino may request further details, transaction information or identity verification during an investigation. These terms are intended to operate with applicable Australian law and mandatory consumer protections. If any provision is found to be invalid or unenforceable, the remaining provisions will continue to operate to the extent permitted.