Responsible Gaming

At Rollino Casino, gambling should be an enjoyable form of entertainment, not a way to make money or solve financial problems. Responsible gaming means understanding the risks, setting personal boundaries and taking action when gambling no longer feels controlled. Please read this information before playing and return to it whenever you need a reminder of safer gambling practices.

Rollino Casino operates under licence OGL/2024/112/0974 issued by the Curaçao Gaming Authority. The site uses SSL encryption and independent RNG auditing by eCOGRA to protect player data and game fairness.

Gamble for entertainment

Online gambling involves risk, and there is no guaranteed way to win. Games are designed for entertainment, and outcomes may be unpredictable. A winning result is never certain, regardless of previous results, playing patterns or the amount you spend. You should only gamble with money you can comfortably afford to lose, after your essential living costs and financial commitments have been met.

Before you play at Rollino Casino, decide how much time and money you are prepared to spend. Treat that amount as an entertainment cost, not as an investment. Do not use gambling to recover losses, improve your financial situation or manage difficult emotions. If gambling stops being enjoyable or begins to affect your daily life, take a break and seek support.

Set a spending amount before you start and do not increase it during a session.
Set a time limit and stop when that time has passed.
Take regular breaks away from your device.
Keep gambling separate from money needed for rent, bills, food, savings or other essentials.
Avoid gambling when you are upset, tired, intoxicated or under pressure.
Never borrow money, sell possessions or use credit to fund gambling.
Remember that past losses do not create a reason or a greater chance to win next time.

Set limits and use account controls

Planning your gambling in advance can make it easier to stay in control. Depending on the account features available, you may be able to request or apply controls relating to deposits, spending, losses, session time or access to your account. Read the information provided with each control carefully, including how it operates and when a change may take effect.

Choose limits that reflect your personal budget rather than an amount you hope to win. A limit should not be treated as a target or a reason to gamble more. If you reach your limit, stop playing. Do not ask for it to be increased simply because you have lost money or want to continue a session.

Consider a break or self-exclusion

If you feel that limits are not enough, consider taking a temporary break or asking for your account to be closed or restricted. Self-exclusion is a stronger step intended for people who want to stop gambling for a set period or indefinitely. Follow the instructions available through the website or contact the support team using the channels displayed on the website.

A break or self-exclusion should be treated seriously. Do not create another account, use another person's account or try to bypass an account restriction. If you believe you need help to maintain a break, speak with an independent gambling support service or a qualified health professional.

Recognise signs that gambling may be a problem

Gambling can become difficult to control gradually. A person may start by spending a little more time or money, then find that gambling affects their finances, relationships, work, study or wellbeing. You do not need to wait for serious harm before asking for help. Early support can make it easier to regain control.

You may want to pause and consider your gambling if you recognise one or more of these signs:

You spend more money or time gambling than you planned.
You feel restless, irritated or uncomfortable when you try to stop.
You keep gambling to win back money you have lost.
You hide your gambling, losses or account activity from people close to you.
You borrow money, miss payments or use essential funds to gamble.
You think about gambling throughout the day or find it hard to concentrate on other activities.
You cancel plans, miss work or study, or neglect responsibilities because of gambling.
You argue with family or friends about your gambling.
You gamble to escape stress, sadness, loneliness or other difficult feelings.
You feel shame, anxiety or regret after gambling but continue to play.

If any of these statements feel familiar, stop gambling and consider speaking with someone you trust. You can also seek confidential assistance from an independent gambling support service, counsellor, psychologist or other qualified professional in Australia.

Protect yourself and others

Gambling accounts should be used only by the registered account holder. Keep your login details, passwords and devices secure, and do not allow another person to gamble through your account. Do not share payment methods or account access. If you believe someone else has accessed your account, stop using it and contact the support team through the website.

Gambling is for adults only. Children and young people must not create, access or use a gambling account. Keep your account details and gambling devices away from children, and use appropriate device, browser and payment security controls where available. Parents and carers may also wish to discuss online safety and the risks of gambling with young people in their care.

Protecting your privacy can also support safer gambling. Avoid posting details about your balance, wins, losses or account activity publicly. Be cautious of anyone who asks for your password, payment details or access to your account. Rollino Casino will not ask you to share confidential security information in an unsafe way.

If gambling is causing immediate danger, serious distress or thoughts of self-harm, stop gambling and seek urgent help from emergency services or a qualified health professional. Your immediate safety is more important than your account or any gambling result.

Getting help and taking the next step

You do not have to manage gambling concerns alone. Start by telling someone you trust what has been happening. A partner, family member, friend, doctor, counsellor or financial counsellor may help you make a practical plan. Independent gambling support services in Australia can provide confidential information, counselling and guidance for people who gamble and for those affected by another person's gambling.

If financial pressure is involved, consider speaking with a qualified financial counsellor before borrowing money or making further deposits. Review your bank statements, identify essential expenses and consider asking a trusted person to help you manage payments while you seek support. Do not rely on a future win to resolve debt or financial stress.

You can contact the Rollino Casino support team through the contact options shown on the website if you need help understanding account restrictions, available responsible gaming features or the process for taking a break. Support staff cannot guarantee gambling results, recover losses or provide financial advice, but they can explain the account processes that may be available.

A simple plan for today

Stop gambling and close any active game or session.
Review how much time and money you have spent recently.
Set a suitable limit, request a break or ask for account restriction if needed.
Tell a trusted person that you are concerned about your gambling.
Contact an independent Australian support service or qualified professional.
Remove easy access to gambling funds and avoid trying to recover losses.
Return to your plan regularly and ask for further help if it becomes difficult to follow.

Responsible gaming is an ongoing choice. If you decide to gamble, keep it within the limits you set and stop whenever it is no longer enjoyable or affordable. If you are unsure whether gambling is safe for you, the safest option is to take a break and seek independent advice.